Exceptional service from Unrivaled Neon. From start to finish, their team demonstrated impressive expertise and a commitment to excellent customer service. They patiently answered all my questions, from wire length and remote functionality to installation details. Their communication was impeccable, with consistent email follow-ups to ensure I was satisfied with every aspect of my order. They were incredibly accommodating and showed great patience, particularly as we were finishing renovations. Jo frequently checked in to see when we were ready to place our order, which I greatly appreciated. Once ordered, our neon sign arrived well-packaged and in perfect working condition. Thank you, Unrivaled Neon, for your outstanding service!
We purchased this neon sign for my daughter as she was super keen for it. Jo was very professional with all of our queries and updated us every way with the manufacturing and delivery of the neon sign. Thank you Unrivaled for doing an awesome job. I appreciate the professionalism and friendly service.
Wonderful customer experience with this company from the first point of communication. I spoke to the team via email and it felt like nothing was too much trouble for them. They made amazing recommendations and helped me choose the most fitting neon sign for my office. We ended up going with the think differently neon sign in light blue to fit the mood of my room. Jo was simply the best at providing size suggestions and excellent advice for hanging my sign! After placing my order, my sign reached my doorstep in about 2 weeks which was perfect! Super happy with the quality of the sign and the 2 year warranty. Highly recommended and couldn't be happier.
Jo did a great job. Service was delivered as quoted and on time. Quality of the sign feels premium and will be recommending the great neon service to friends and family.
Great service, the team delivered when they said they weould. Clear communication through-out everything and Jo is amazing!
We were in need of this specific emoji neon sign from a birthday themed part. Unrivaled were one of the only companies we found that could deliver it in the time that we needed it by. I reached out to them in the morning and the service received from the team was great. They were professional, responsive and very kind. Loved the overall experience of hearing about the progress of my neon and the bday gig was a big hit! Will definitely be using unrivaled again.
Super happy with our neon sign! I know this is contradicting since we purchased the "sad" neon sign. We love it!
Very professional craftsmanship in creating my neon sign. Our neon sign was to be displayed storefront and we needed something that was going to catch the eyes of everyone. Went with Unrivaled Neon as we were recommended by a friend and I must say, the quality is far better than some of the other neon signs I've had.
Job was done extremely well. Neon sign arrived on time. The team were efficient and online support was great.
Excellent neon sign - the team did an awesome job on my sign. I would be pleased to use their services again.
Brilliant service! I contacted Unrivaled for a neon sign for my wedding and was met with just the most wonderful customer experience! The team ensured I received my neon before my big day and it lit up wonderfully!
I was looking all over the web for a neon sign to make my 40th pop out and this one stood out to me. Made the purchase and couldn't be happier with how it looks. I selected the green colour, large size and it was a big hit at the party...many photos taken in front of it and it's freaking gorgeous. Would recommend to anyone having a 40th party.
Highly recommended. 5 stars for the amazing service received. The team at Unrivaled provide second to none service. Very attentive to details and went above & beyond with their customer service - loved the regular updates and the post purchase check ups.
Purchase this for my sons 11th bday and he loved it! We've hung it up on top of his gaming desk and it lights up amazingly well. Remote is very handy and we would be delighted to make a custom neon next time for his 12th.
So impressed with the Unrivaled Team...I had purchased 2x custom neon sign from Unrivaled...One for my business and another as a gift to my cousin...Through out the whole process, they informed me every step of the way with how my neon sign was going...Everything from the acrylic board to test runs to make sure it worked well...Their team is definitely one of the most thorough I've ever dealt with and it was so nice knowing how much care and time was going into creating my neon piece.
Very prompt delivery. Purchased neons from Unrivaled. Product arrives within 2 weeks. Was well packaged and crafted beautifully.
We made this neon purchase during the July sale and so happy we found Unrivaled. This neon sign is used for our home gym and has given us loads of inspiration over the past couple months. My gym has been transformed into a motivating space and it's all thanks to this neon sign.
Great service from friendly staff that made the whole process of customizing a neon sign easy breezy. 10/10 would purchase again. 5 stars for quality and 5 stars for the service.
Jo was very helpful. She did an amazing job with assisting me with my new neon sign. Never pushy and listened to exactly what I was after and helped me make the best choices for my sign selection. Highly recommend Jo and the rest of the Unrivaled team. Thank you so much!
purchased this emoji from unrivaled and timeframe is spot on. delivery was quick and very easy to hang and set up. looks amazing and creates such a nice ambiance in my room. very very impressed. have also purchased custom neons from them for my wedding and very happy wtih my purchases and delivery time.